Tribal Knowledge Feature Articles

August 2008

Jack Welch's What Leaders Do

• Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
• Leaders make sure people not only see the vision, they live and breathe it.
• Leaders get into everyone’s skin, exuding positive energy and optimism.
• Leaders establish trust with candor, transparency, and credit.
• Leaders have the courage to make unpopular decisions and gut calls.
• Leaders probe and push with a curiosity that borders on skepticism, making sure their questions are answered with action.
• Leaders inspire risk taking and learning by setting the example.
  Leaders celebrate.